Terms of Service (Including Refund Policy and Privacy Policy) — CareerSwitch Kit
Last updated: [3/2/2026]
These Terms of Service (“Terms”) govern your access to and use of careerswitchkit.org and your purchase/use of the CareerSwitch Kit digital products. By accessing the website or purchasing the product, you agree to these Terms.
CareerSwitch Kit is operated by Zorby&Co (“we”, “us”, “our”).
Support: support@careerswitchkit.org
Website: careerswitchkit.org
CareerSwitch Kit is a digital download product that may include job-application templates and resources such as resume templates, cover letter templates, guides, and spreadsheets (for example: DOCX, PDF, XLSX). No physical goods are shipped.
Payments are processed by Paddle.com as the Merchant of Record. Paddle handles checkout, payment methods, and applicable sales tax/VAT where required. Your charge may appear on your bank statement as Paddle.
Upon purchase, you receive a non-exclusive, non-transferable, single-user license for personal use.
You may:
You may not:
Access is provided digitally after purchase via download and/or email. If you have any access issues, contact support@careerswitchkit.org and we will assist.
Because this is a digital product, all sales are final once the product has been accessed or downloaded, except where refunds are required by law.
If you experience a technical issue that prevents access, contact support@careerswitchkit.org and we will work to resolve the issue (including re-sending access where appropriate). Refunds (when applicable) are processed through Paddle.
CareerSwitch Kit provides templates and educational resources to help you present your experience effectively. We do not guarantee interviews, job offers, or any particular outcome. Results depend on your background, the role, the market, and how you use the materials.
You agree not to use the product to:
All templates, content, design elements, and materials provided are owned by or licensed to Zorby&Co and protected by intellectual property laws.
The product and website are provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law, Zorby&Co is not liable for indirect, incidental, special, consequential, or punitive damages. Our total liability for any claim is limited to the amount you paid for the product.
We may update these Terms from time to time. The “Last updated” date indicates when changes take effect. Continued use after changes means you accept the updated Terms.
These Terms are governed by the laws applicable to Zorby&Co. Mandatory consumer protections may apply depending on your location.
Privacy Policy — CareerSwitch Kit (Zorby&Co)
Last updated: [3/2/2026]
This section explains how we collect and use information when you visit careerswitchkit.org or purchase CareerSwitch Kit.
We may collect:
a) Purchase and transaction information (via Paddle)
When you purchase, Paddle.com processes payment as Merchant of Record. Paddle may collect information such as name, email, billing details, payment method info, and transaction metadata.
b) Support communications
If you contact support@careerswitchkit.org, we receive your email address and the content you send.
c) Website usage data (analytics)
We may use analytics tools to understand usage (pages visited, device/browser info, approximate location). This is typically aggregated.
We use information to:
Payments are handled by Paddle. Paddle’s processing is governed by Paddle’s own privacy practices and terms.
We do not sell personal information. We may share information with:
We retain information only as long as needed for access, support, legal/accounting obligations, and fraud prevention.
We use reasonable measures to protect information, but no system is perfectly secure.
Depending on your location, you may have rights to access, correct, delete, or restrict your personal data. Contact support@careerswitchkit.org to request help.
The site/product is not intended for children under 13 (or the applicable minimum age). We do not knowingly collect data from children.
We may update this section over time. The “Last updated” date shows when changes take effect.
Privacy questions: support@careerswitchkit.org
Get ATS-ready resumes and cover letters in under an hour. Download templates, prompts, and checklists—no guesswork.
Clear answers to common questions about our job application kit, templates, and download process.
ATS stands for Applicant Tracking System. It’s software employers use to scan and filter resumes. Our templates are designed to be ATS-friendly, so your application gets seen.
No. The kit works with or without AI tools. AI prompts are included for faster customization, but you can edit everything manually in Word or Google Docs.
Best for US job seekers switching to roles like project coordinator, operations, sales ops, customer success, or admin. Not for students, executives, or non-US formats.
After purchase, you get instant access to all files. Download links are sent to your email. Files are in DOCX, PDF, and XLSX formats for easy editing.
Refunds are available if you have not downloaded the files. Once downloaded, all sales are final due to the digital nature of the product.
No. The kit helps you create stronger applications, but results depend on your experience and the job market. There are no guarantees.
Still need help? Contact support for more details.